Seminar on "How to Use AI to Supercharge Your Customer Support?"
Overview
To use or not to use AI, that's the question. We will go through market insights on the current consumers' behaviors, why and why not to use AI, the potential benefits, and a concrete action plan to get started.
"Learn and Grow" Subsidy
Save 30% Fee
Information at a Glance
Date:
Time:
-Fee for HKMA Members:
HK$180 HK$126Fee for Non-members:
HK$280 HK$196Remark on Fees:
Free-of-charge for ICT Management Club MembersLanguage:
EnglishMode of Delivery:
Face-to-face / OnlineContinuing Professional Development Hours:
3Details
Ms Bianca Ho
Co-Founder and COO, Clare.AI & WATI.io
Bianca Ho is the co-founder and COO of Clare.AI and WATI.io. Our mission is to help entrepreneurs grow companies smarter. WATI helps companies have personalized conversations with customers at scale with a customer engagement tool that’s built on WhatApp's API. Clare.AI builds industry-specific conversational digital assistants that understand Asian languages across multiple platforms. She was formerly business development manager of Zendesk, responsible for their expansion into China market. She started her career in JP Morgan Private Banking serving the ultra-high net worth clients in Hong Kong. She was the first-ever youth representative in the United Nations IGF’s Multistakeholder Advisory Group.
Enquiry
Event
| Peonie Wu | |
| Phone: | 3958 4816 |
| Email: | peoniewu@hkma.org.hk |
Registration
| Sindy Siu | |
| Phone: | 2774 8515 |
| Email: | sindysiu@hkma.org.hk |